Goodwin Recruiting

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Front Office Manager

Washington, DCFood & beverage & lodging$70,000 - $75,000
Job Summary

Are you passionate about hospitality and the youth travel market? Do you thrive in a fast-paced environment where delivering excellent customer service is at the core of everything you do? If so, we have an exciting opportunity for you to join our team as the Front Office Manager at our hip, trendy boutique hotel, where passion is everything!


Front Office Manager Responsibilities:

  • Embrace and embody the spirit of hospitality, catering to the unique needs and expectations of our youthful and adventurous guests.
  • Lead the front office team by example, fostering a culture of passion and dedication to providing exceptional customer service.
  • Utilize your strong leadership skills to coach, mentor, train, and develop front office crew members, encouraging their growth and ensuring a cohesive, motivated team.
  • Be hands-on and actively participate in front desk operations, ensuring smooth check-ins, check-outs, and guest interactions, even during busy periods.
  • Thrive in a fast-paced environment, displaying a cool and composed demeanor while managing high-pressure situations efficiently.
  • Demonstrate flexibility by being available to work when needed, including weekends, holidays, and nights, to ensure seamless front office operations.

Front Office Manager Qualifications:

  • A true passion for the hospitality industry and a deep understanding of the youth travel market, allowing you to connect with our target audience effectively.
  • Proven track record of delivering excellent customer service, leaving a lasting positive impression on guests.
  • Strong leadership abilities with a natural talent for motivating and inspiring a diverse team.
  • Hands-on experience in front office management or a related role, demonstrating your ability to handle various tasks efficiently.
  • Adaptability and resilience to thrive in a dynamic and ever-changing environment.
  • Excellent communication and interpersonal skills to build strong relationships with guests and team members alike.

Front Office Manager Benefits:

  • Strong base salary
  • Health benefits
  • 401K
  • PTO, and more!
  • Amazing company with growth!
At Goodwin Recruiting we are committed to our core values. We take our value, Dedicated to Diversity & Inclusion, very seriously and will never discriminate against a candidate or client based on any protected classes. Our clients seek qualified candidates, and that is what we deliver. A person's age, gender, race, sexual orientation, gender identity, national origin, veteran or disability status, or arrest or conviction record has no bearing on whether he, she, or they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.   JOB ID: 115620 #post

Chuck Jaloski

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