Goodwin Recruiting
Front Office Manager
Washington, DCFood & beverage & lodging$70,000 - $75,000
Job Summary
Are you passionate about hospitality and the youth travel market? Do you thrive in a fast-paced environment where delivering excellent customer service is at the core of everything you do? If so, we have an exciting opportunity for you to join our team as the Front Office Manager at our hip, trendy boutique hotel, where passion is everything!
Front Office Manager Responsibilities:
- Embrace and embody the spirit of hospitality, catering to the unique needs and expectations of our youthful and adventurous guests.
- Lead the front office team by example, fostering a culture of passion and dedication to providing exceptional customer service.
- Utilize your strong leadership skills to coach, mentor, train, and develop front office crew members, encouraging their growth and ensuring a cohesive, motivated team.
- Be hands-on and actively participate in front desk operations, ensuring smooth check-ins, check-outs, and guest interactions, even during busy periods.
- Thrive in a fast-paced environment, displaying a cool and composed demeanor while managing high-pressure situations efficiently.
- Demonstrate flexibility by being available to work when needed, including weekends, holidays, and nights, to ensure seamless front office operations.
Front Office Manager Qualifications:
- A true passion for the hospitality industry and a deep understanding of the youth travel market, allowing you to connect with our target audience effectively.
- Proven track record of delivering excellent customer service, leaving a lasting positive impression on guests.
- Strong leadership abilities with a natural talent for motivating and inspiring a diverse team.
- Hands-on experience in front office management or a related role, demonstrating your ability to handle various tasks efficiently.
- Adaptability and resilience to thrive in a dynamic and ever-changing environment.
- Excellent communication and interpersonal skills to build strong relationships with guests and team members alike.
Front Office Manager Benefits:
- Strong base salary
- Health benefits
- 401K
- PTO, and more!
- Amazing company with growth!
Chuck Jaloski